Dealer Budget Blinds Franchisees,
I’ve been asked by many of you about Solatech’s obvious omission from the upcoming Budget Blinds National Convention and if this indicates a change in our relationship with Budget Blinds and more importantly with our loyal Solatech dealers.
Solatech was not invited to participate in the 2017 Budget Blinds National Convention! We have been an Alliance Partner and convention participant since 2010 and we look forward to this annual opportunity to meet with our Budget Blinds dealers, franchisees who are interested in the benefits of the industry’s only Point of Sale solution, and Budget Blinds staff. We were disappointed with this decision by your HFC Management team because it removes an important opportunity for our Budget Blinds dealers to meet with us, face-to-face, and provide critical feedback on the products they rely on and benefit from every day, but it was beyond our control.
Solatech’s absence at this year’s convention is part of HFC’s decision to focus attention on their pending myCRM system. However, it’s important to understand that this should not mean a change to Solatech’s ability to support our loyal dealers. At the recommendation of HFC Corporate, Solatech will “soon be permitted” to work directly with your fabrication vendors (as we do for the rest of the industry) instead of going through Corporate for access to the critical product update data our dealers count on, so that together we can continue to provide our loyal dealers with comprehensive product data updates as well as the benefits of the window fashion industries best and only true in home POS system. We need data updates 90 days in advance of any pending updates, so we’re hoping Corporate will release the necessary data to us soon.
Window fashions retail, like all businesses, is highly competitive. Solatech provides our customers with significant competitive advantages and efficiencies that have been well documented by your peers to help them grow their businesses. Ask any of the 200+ Budget Blinds Solatech users during convention if you want to know more. We believe all Budget Blinds franchisees should continue to have access to the same great tools that other window fashions retailers use across the industry to stay competitive, improve and grow their businesses.
Many of your colleagues feel the same. A franchisee shared this comment about Solatech with the Budget Blinds executive team:
“I simply cannot – repeat CANNOT – imagine running my business without Solatech”
We appreciate the continued strong support from our Budget Blinds dealers and look forward to continuing to provide them with solutions focused on helping make your businesses more efficient and profitable, including the launch of the highly anticipated brand new Solatech SalesPRO – 5.0. This much anticipated Solatech update will provide even more features & benefits. Check out the new SalesPRO 5.0 Demos.
In the meantime, I invite you to share your questions or concerns with me. I will continue to share updates about our work with Budget Blinds franchisees here and on our Private Budget Blinds Dealers Facebook Group.
I also encourage you to share your thoughts with your HFC Management team, so decision-makers understand the importance of Solatech to your business. Thank you for your continued support.