Delivering Great Customer Experiences, from Start to Finish
The last mile in delivery and service presents some of the greatest challenges to you and your customers. That’s why we’ve integrated Dispatch with Solatech software to help you create better customer experiences from start to finish.
Wow your customers. Grow your business.
Dispatch is the only platform designed to help home service brands gain control over the customer experience — and turn your entire network into top performers. Dispatch’s mobile and desktop apps to facilitate an amazing customer experience, while seamlessly integrating with Solatech for estimates, product ordering and invoicing.
- Enhance your Customer Experience
Provide a consistent and trackable customer experience with real-time notifications and a branded customer web portal, no app required.
- Improve Location Performance
Actionable metrics help you analyze your overall and location-level performance by consolidating the operations of your franchises onto one platform.
- Optimize your Field Service Operations
Provide your network with best-in-class field service software, including a branded customer experience, location tracking, easy communication for your customers across many channels – email, chat, SMS and more.
We are more than just software. Our team works with you to craft technical solutions that drive franchisee adoption and engagement.
What’s in it for you?
Dispatch offers retailers a complete field service toolset that allows them to efficiently complete jobs throughout the day. The Dispatch platform delivers an ‘uber-like’ experience that allows your customers to see when your service staff is arriving. Customers can even communicate with you in the way they prefer – email, sms, social – all of which is tracked and monitored in one platform.
“Dispatch solves a problem that frustrates retailers and consumer alike,” said Solatech CEO Ray Soltis. “Their focus on creating happier customers makes them a perfect fit for Solatech.”
If you’re a current Solatech customer and have questions about Dispatch integration, complete the form on the right and we’ll make sure you are contacted quickly or call toll free at 1.877.SOLATECH.