Solatech Integrates Dispatch to Improve Last Mile Customer Experience
The last mile in delivery and service presents some of the greatest challenges to retailers, and frustrations for customers. That’s why we’ve integrated Dispatch with Solatech software to help retailers create better customer experiences from start to finish.
Dispatch is the market-leading field service toolset with a focus on delivering the best possible service experience to customers. Window fashions retailers can use Dispatch’s mobile and desktop apps to facilitate the service experience, and seamlessly integrate with Solatech for estimates, product ordering and invoicing. Once a project is completed, Dispatch can prompt retailers’ customers for reviews on jobs, which can be passed on to online review sites.
Dispatch offers retailers a complete field service toolset that allows them to efficiently complete jobs throughout the day. They deliver an ‘uber-like’ experience that allows customers to see when service staff are arriving and facilitates communication with retailers the way they prefer.
“Dispatch solves a problem that frustrates retailers and consumer alike,” said Solatech CEO Ray Soltis. “Their focus on creating happier customers makes them a perfect fit for Solatech.”
If you’re a current Solatech Focus customer and have questions about Dispatch integration contact our technical support team by email or call 336-889-2455. You can learn more about Dispatch and their integrated Dispatch with Solatech software And see how Solatech supports Dispatch.